Angie Brummer
Director Home Agent at Concentrix
- Role
- Home Agent Site Director at Concentrix
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
Experience
Home Agent Site Director
Oct 2018 — Present
Education
University of Nebraska at Omaha
BA, Education
1981 — 1985
Skills
- Bpo
- Service Delivery
- Business Analysis
- Management
- Operations Management
- Call Centers
- Project Management
- Customer Satisfaction
- Training
- Customer Retention
- Performance Management
- Crm
- Team Management
- Customer Experience
- Contract Negotiation
- Change Management
- Integration
- Leadership
- Lead Generation
- Vendor Management
- Human Resources
- Call Center
- Contact Centers
- Program Management
- Sales
- Outsourcing
- Budgets
- Workforce Management
- Cross-Functional Team Leadership
- Marketing Strategy
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