Angelica Harris
Customer Success Leader, US State, Local & Education
- Role
- Customer Success Leader, Us State, Local & Education at Microsoft
- Location
- Orange County, CA, US
- LinkedIn followers
- 500 followers
About Angelica Harris
I’m a Customer Success and Account Management executive with 20 years of experience…
Experience
Customer Success Leader, Us State, Local & Education
Apr 2022 — Present
Customer Success Leader within Microsoft\'s Education organizational unit responsible for driving regional focus and cross-functional support for Sales and Technical Consulting to ensure value delivery and Customer Success. Coach and leader of high-performing CSAM teams, driving market growth & cloud adoption, strategic planning, and delivery execution across specialized portfolios.
Education
University of Phoenix
Bachelor's Degree
Skills
- Budgets
- Sales Contracts
- Management
- Crm
- Training
- Organizational Development
- Data Analysis
- E-Learning
- Leadership Development
- Project Management
- Leadership
- Higher Education
- Employee Relations
- Strategic Planning
- Relationship Management
- Recruiting
- Strategic Thinking
- Staff Development
- Critical Thinking
- Process Improvement
- Customer Retention
- Customer Service
- Business Development
- Event Planning
- Sales and Marketing
- Team Leadership
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