Angely Ortega
Best IT Analyst skills to provide the best IT support work across the world
- Role
- Senior Information Technology Specialist (3rd Party Via Synergy IT Global) at M&T Bank
- Location
- Utica, NY, US
- LinkedIn followers
- 500 followers
About Angely Ortega
Experienced IT professional with a strong background in technical support, troubleshooting, and IT infrastructure management across multiple industries. Skilled in Windows OS, Microsoft Azure, BMC Remedy, ServiceNow, and networking solutions, with expertise in computer repair, software deployment, and security protocols. A strong technology and management professional with a Bachelor’s degree in Technology Management, focused on Business Administration and IT Management from Alfred State College - SUNY College of Technology.In my current role as an Information Technology Support Analyst at BHE GT & S, I provide IT support across the U.S, specializing in Pennsylvania and New York. My responsibilities include desktop support, troubleshooting, mobile device management, and network administration. I have also contributed my technical expertise to companies such as Eaton, M&T Bank, and Trusted Technologies LLC, working in corporate IT, financial institutions, and education sectors.Beyond my corporate experience, I am the CEO of FunTech Providers, a company specializing in tech support services, web management, surveillance installation, and networking solutions. This venture has allowed me to enhance my leadership, project management, and technical skills while delivering high-quality IT solutions to clients.Passionate about technology, problem-solving, and innovation, I continuously seek opportunities to expand my knowledge and expertise in the ever-evolving IT landscape.
Experience
Senior Information Technology Specialist (3rd Party Via Synergy IT Global)
Jun 2019 — Present · NY, US
Strong expertise in troubleshooting computers, printers, and hardware. • Experience in hardware deployment and IT assessments. • Knowledge of network infrastructure and ability to coordinate network changes with telecom teams. • Ability to work independently as a contractor while maintaining professionalism with clients. • Excellent problem-solving, communication, and teamwork skills.
Education
Alfred State College - SUNY College of Technology
Technology Management Bachelor, Business Administration and Management, General
2012 — 2016
Skills
- Leadership
- Event Planning
- Guitarist
- Electronics
- Microsoft Word
- Computer Repair
- Powerpoint
- Microsoft Excel
- Windows 7
- Microsoft Office
- Iphone Support
- Research
- Adobe Audition
- Imovie
- Adobe Creative Suite
- Multisim
- Short Films
- Language Teaching
- Public Speaking
- Atmel Avr
- Computer Security
- C++ Language
- Access Database
- C++
- Technical Support
- Phone/ Tablet Technician
- Coaching
- Customer Service
- Music Performance
- Social Media
- Codeblocks
- Ultiboard
- Networking
- Teaching
- Computer Hardware
- Assembly Language
- Computer Maintenance
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.