Angel Spano

WORK HISTORY

EDUCATION

SKILLS

ABOUT ANGEL SPANO

Versatile IT Specialist with Expertise in Architecture, Team Leadership, and Technical SolutionsWith over 20 years of experience in IT, encompassing roles in architecture, customer service, team leadership, troubleshooting, and problem-solving, I am confident in my ability to contribute effectively to any team. I have held positions such as Business Analyst, Solutions Architect, Integration and QA Engineer, Developer, and Senior Principal Technical Support Engineer.In my current role as Sr. Swarm Lead at MuleSoft, I lead a team of 24 support engineers, driving efficiency and excellence. My hands-on coaching style has significantly improved team dynamics and performance, ensuring top-quality customer service. I have consistently demonstrated my ability to manage complex projects, develop internal processes, and deliver exceptional results.My technical expertise spans modern and relevant technologies, including Java, SQL, MySQL, Eclipse, REST APIs, TLS, Docker, Kubernetes, and AWS. As a fast learner and self-taught in numerous technologies, I can quickly adapt and master new skills.I am a native Spanish speaker with professional proficiency in English and basic proficiency in Portuguese and Italian. Passionate about technology and home automation, I am always eager to learn new things and constantly explore and master new technologies. I have a home lab with technologies such as Proxmox, pfSense, Home Assistant, and Docker, just for fun.