Angelo Marando
Senior Customer Success Consultant @Sophos
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WORK HISTORY
Senior Customer Success Consultant @Sophos
EDUCATION
Università degli Studi di Genova
Bachelor of Computer Science, Computer Science
SKILLS
ABOUT ANGELO MARANDO
Strategic advisor elevating cybersecurity postures and customer outcomes through proactive TAM services, ITSM excellence, and governance frameworks (COBIT/ITIL). Delivered best CSAT, minimized escalations via data-driven KPIs (Power BI), and scaled service adoption across research and enterprise environments—transforming complexity into reliable, high-ROI operations. Passionate about aligning tech innovation with business impact, fostering cross-functional teams, and enabling leadership in threat mitigation.
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