Angelo Pierre
Business Analyst @CGI
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WORK HISTORY
Business Analyst @CGI
Montreal, QC, CA
Gained knowledge of CGI\'s FXSuite360 application suite: an integrated platform that manages the full lifecycle of foreign exchange trades.• Acted in a support role for clients with regards to the FXSuite360 solution: took responsibility for client management, support during UAT (user acceptance testing) and production phases, product documentation writing and review and provided input into project planning for project deliverables, estimates, and schedules.• Supported clients in addressing defects/anomalies/requests/enhancements brought up. Introduced these items by opening JIRA tickets (either defects, issues, user stories and enhancements) and assigning them to the development team. Ensured proper follow-ups with the development team in order to control the progression of these items’ resolution.• Managed the progress of a client project to develop and build a system for the revaluation aspect of foreign exchange options.• Worked closely with PMs to ensure successful project planning (deliverables, estimates, and schedules) for CRs (change requests), enhancements & projects and monitored them up to implementation phase. • Managed UAT and production releases and ensured that these deployments were successful in both environments for our clients.Skills: Business Analysis · Business Process Improvement · Business Requirements Gathering · User Acceptance Testing · Teamwork · Critical Thinking · Problem Solving
EDUCATION
Dawson College
DEC, General Social Science
Concordia University
Bachelor of Commerce - BCom, Business Technology Management
ABOUT ANGELO PIERRE
I completed an undergraduate degree, a B.Comm in Business Technology Management at the…
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