Angelo Ramos
Iam Operations Analyst L2 @Columbia Bank
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WORK HISTORY
Iam Operations Analyst L2 @Columbia Bank
Served as identity lifecycle subject matter expert for SailPoint IdentityIQ and Active Directory, supporting joiner, mover, and leaver workflows while authoring and refining SOPs that increased operational consistency and reduced onboarding errors.Identified and remediated access conflicts across approximately 400 user identities through SailPoint access reviews and policy analysis, reducing duplicate and conflicting entitlements and lowering daily operational backlog from roughly 600 items to 250.Supported the merger between Columbia Bank and Premier Pacific Bank by auditing and provisioning over 800 user identities, cutting average manual provisioning from 24 minutes down to 13 minutes.Managed weekly audit reports across 32 banking applications, identifying unauthorized activity andcoordinating remediation with application owners to maintain separation of duties and least-privilege.Configured, maintained, and troubleshot SSO and MFA integrations for internal applications, resolving federation, token, and authentication policy issues to maintain reliable user access and reduce authentication related incidents.
EDUCATION
Pacific Lutheran University
Bachelor's degree, Computer Science
ABOUT ANGELO RAMOS
Security-focused IT professional with experience supporting enterprise identity platforms and Windows based infrastructure. Work has included managing hybrid identity environments built around SailPoint, Entra ID, and Active Directory, reviewing access rights, resolving authentication problems, and helping maintain clean and accountable identity governance across internal systems.Hands on technical experience also includes maintaining Windows servers and endpoints, applying system updates, configuring infrastructure components, and working with physical hardware in enterprise environments.Passionate about protecting and strengthening digital infrastructure. Interest centers on the connection between identity, cloud security, and systems administration, where well managed access and dependable systems play a major role in protecting organizations and the data they hold.
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