Angelo Jones

About Angelo Jones

I have a deep passion for accomplishing what many think is unattainable. When others say something cannot be done, I\'m just getting started creatively thinking through and weighing all possible options to execute the task and demonstrate that anything can be done. Similarly, in my personal life, when I face challenges, I don\'t simply rationalize them as misfortune; I use them as motivation to be better for myself and my family. This determination and intentionality translate to how I show up in my career. It should also come as no surprise that I thrive in challenging environments. I always seek opportunities to learn and improve, build meaningful relationships, and deliver results that exceed expectations.As a seasoned healthcare operations executive, I specialize in pharmacy operations and maintaining a big-picture perspective while driving business growth initiatives and optimizing organizational performance.In addition to proven business acumen, my welcoming personality and strong focus on coaching influence my ability to be an effective people manager. As a self-proclaimed custodian of the culture, I prioritize preserving and nurturing positive organizational cultures by taking the time to understand teams on a deeper level, building strong relationships, and ensuring transparency and kindness in leadership. As a result, convening appropriate teams to meet organizational objectives becomes a significantly less arduous task.I hope you can glean that I love what I do and I love my family. I am focused on having a healthy balance of both to ensure my time is always invested where it counts.

Experience

1. Vice President, Patient Support Center

   Shields Health Solutions

   Jun 2025 — Present

   Drive enterprise performance across multi-site Patient Support Center operations supporting patients nationwide• Lead execution of digital transformation strategy to streamline workflows and enhance the patient journey• Collaborate closely with Strategic Operations and Finance to align on long-range planning initiatives, strengthen operational insight, and support the development of scalable, forward-looking strategies.• Champion a culture of kindness, accountability, and operational excellence rooted in Shields’ mission

Education

• University of Wisconsin-Parkside

  Pre-Pharmacy Studies

  2006 — 2008

• Carthage College

  Pre-Pharmacy Studies

  2006 — 2008

• University of Wisconsin-Madison

  Doctor of Pharmacy (Pharm.D.), Pharmacy

  2008 — 2012