Angelina Wandzel

Crisis Intervention Counselor @Crisis Text Line

US

As a Crisis Intervention Counselor at Crisis Text Line, I provide essential mental health support and crisis intervention, contributing to a community of trained professionals dedicated to positively impacting the mental well-being of others.Key Responsibilities- Engage in text-based conversations with individuals experiencing crises, offering compassionate and non-judgmental support- Utilize active listening, collaborative problem-solving, and safety planning to assist individuals in crisis- Employ empathetic approaches and well-honed skills to de-escalate crises, provide reassurance, and empower individuals on their mental health journeys- Conduct thorough risk assessments and implement appropriate crisis management strategies- Collaborate with a diverse team to share insights, strategies, and continuously improve crisis intervention techniques- Demonstrate flexibility and adaptability to navigate a wide range of mental health concerns- Complete comprehensive training covering reflective listening, crisis management, and techniques to navigate complex mental health concerns effectively.Crisis Text Line is a platform that offers free, round-the-clock, text-based mental health support and crisis intervention. Crisis Text Line aims to promote mental well-being, empowering individuals to navigate their struggles with the support of trained professionals and fostering an empathetic world where everyone feels understood and supported. Through strategic partnerships with various organizations, including 988, the nationally recognized Suicide and Crisis Lifeline, Crisis Text Line is able to support individuals across different communities and backgrounds. Crisis Text Line is committed to offering immediate crisis intervention and providing external resources as needed, guiding individuals toward additional support systems that can contribute to their overall well-being.As of December 2023, Wandzel has supported 600+ texters and counting.

The Ohio State University

Bachelor of Science - BS

Dublin Jerome High School

High School Diploma

The Ohio State University

Associate of Arts - AA