Angelin Pearl
Senior Billing Analyst @Freshworks
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WORK HISTORY
Senior Billing Analyst @Freshworks
EDUCATION
Panimalar Engineering College
Master of Business Administration
ST. JOSEPH'S INSTITUTE OF TECHNOLOGY, OMR
Bachelor of Technology - BTech
ABOUT ANGELIN PEARL
As a Billing Executive at Freshworks, I manage the invoicing, collections, and customer support processes for clients across various regions and industries. I ensure timely and accurate billing, resolve any queries or disputes, and maintain positive and long-term relationships with the clients. I have over five years of experience in the billing and tax domains, working with reputed firms such as EY and Amazon. I have gained expertise in invoice processing, verification, reconciliation, and reporting, using various tools and systems. I have also contributed to improving the efficiency and quality of the billing operations, by implementing best practices, streamlining workflows, and automating tasks. I hold a Master of Business Administration degree in Finance and Marketing from Panimalar Engineering College, where I developed strong analytical, communication, and problem-solving skills. I am passionate about learning new skills and technologies, and I am always eager to take on new challenges and opportunities.
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