Angelica Welch
Senior Manager, Continual Service Improvement @Memorial Sloan Kettering Cancer Center
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WORK HISTORY
Senior Manager, Continual Service Improvement @Memorial Sloan Kettering Cancer Center
New York, NY, US
Leads the Continual Service Improvement team within the Service Management Office. The team continually monitors, assess, analyzes, and improves service management across all modules in ServiceNow, aligning and updating practices and services with the changing business needs. Responsible for MSK\'s employee portal, which provides access to services and knowledge for IT, HR, Supply Chain, Finance, Facilities, Clinical Systems, and more.
EDUCATION
Syracuse University
Bachelor of Arts (B.A.), English Textual Studies and American History
SKILLS
ABOUT ANGELICA WELCH
Healthcare IT operations, strategy, and service management professional.
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