Angelica Surra
Client Advocate | Relationship Builder | EdTech
- Role
- Senior Customer Success Manager at Honorlock
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Angelica Surra
Accomplished Education Technology Customer Success Strategist with 12+ years of account management experience in the SaaS and EdTech spaces. Dedicated to partnering with leadership at higher education institutions to amplify learning success and academic outcomes through innovative technology solutions.
Experience
Senior Customer Success Manager
Oct 2024 — Present
Education
Clark University
Political Science
Birkbeck, University of London
Political Science and Government
2011 — 2011
Skills
- Proofreading
- International Development
- Public Speaking
- Research
- Communication Skills
- Eloqua
- Community Outreach
- Guidestar
- User Experience Design
- Diversity Training
- Hospitality Service
- Executive Calendar Management
- Microsoft Powerpoint
- Stata
- Qualitative Research
- Organizational Effectiveness
- Powerpoint
- Microsoft Excel
- Team Leadership
- Spss
- Crm
- Microsoft Office
- Office 365
- Policy Analysis
- Politics
- Salesforce Training
- Grant Writing
- Political Science
- Soft Skills
- Fundraising
- Wordpress
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