Angelica M.

About Angelica M.

Bilingual Communication (English & Spanish) • Healthcare Operations & …

Experience

1. Restaurant Compliance and Social Media Manager - Remote

   TEKsystems

   Jun 2023 — Present · Carolina, PR, US

   Recruitment and Compliance: Review job applications, pre-screen and interview candidates for roles such as kitchen staff, waitstaff, bar staff, maintenance, and parking. Handle administrative contracts and paperwork to ensure compliance with company standards and regulatory requirements. Monitor quality, provide feedback, and create development plans to ensure transparency and effectiveness.* Financial Management: Perform data entry in QuickBooks, conduct routine audits of the Clover system to verify account closures and prevent financial discrepancies, ensuring meticulous financial record-keeping.* Operational Efficiency: Collaborate with department managers to establish order forms, supply lists, and memo templates, reinforcing company policies and procedures. Implement streamlined cleaning routines, opening/closing protocols, and downtime procedures to strengthen organizational structure and discipline.*Cost Reduction: Develop a comprehensive recipe book and an Excel-based costing system to meticulously track food and beverage costs per ounce, significantly reducing kitchen and bar expenses and waste by 25%.*Marketing and Customer Engagement: Manage social media interactions on platforms such as Google Reviews, Instagram, and Facebook, maintaining a positive and engaging online presence to drive customer acquisition and engagement.