Angelica Johnson
Retail Ops & Facilities Executive | Driving Multi-Market Strategy, Profitability & Team Growth | World-Class People Leader | Nike
- Role
- Senior Manager, Store Development, Facilities Management - Nike Direct Na at 耐克
- Location
- Beaverton, OR, US
- LinkedIn followers
- 500 followers
About Angelica Johnson
I bring 20+ years of experience leading enterprise-scale retail operations and facilities…
Experience
Senior Manager, Store Development, Facilities Management - Nike Direct Na
Jun 2021 — Present · Beaverton, OR, US
Leadership & Team Management: Lead the Facilities Management team for North America, overseeing 400+ stores, including Jordan and Converse. Recognized for innovative solutions and standardized processes that enhanced department and store operations. Remotely lead a diverse team in an inclusive environment across North America, prioritizing talent planning and development. Inclusive of a comprehensive onboarding program. Instituted a team infrastructure to support and navigate field leaders through critical store maintenance emergencies.Operational Excellence: Developed and implemented internal and external processes to ensure and drive efficiencies. For example, The Store Maintenance Guide and The Store Assessment Process were created to elevate Nike\'s brand integrity and sustain a premium in-store experience. Conducted store visits to assess conditions, identify process gaps, and provide feedback on overall store condition and operations.Strategic Planning & Budget Management: Created and managed annual budget proposals, achieving a 61% increase in FM budgets for both CapEx and OpEx. Lead our 3–5-year strategic investment plans, focusing on vendor portfolio diversification and contract negotiations. Recalibrated our planned maintenance programs to support profitability goals.Cross-functional Collaboration: Partnered with loss prevention, resilience, workforce, workload, finance, construction, real estate, procurement, store design, and global teams to maintain brand standards and support stores.Recognition: Identified as a World Class Leader in Nike’s All Employee Engagement Survey for FY23.
Education
Broward Community College
Fine Arts
1999 — 1999
International Fine Arts College
Desktop Publishing and Computer Animation
1995 — 1997
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