Angela Yeung
Product Owner @taq
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WORK HISTORY
Product Owner @taq
EDUCATION
York University
B.A., Honours
SKILLS
ABOUT ANGELA YEUNG
Applies a customer centric approach to resolving challenges and improving processes, allowing me to act as the crucial link between people, resources and ideas in corporate wide initiatives- Passionate about the effective use of technology to captivate and connect with consumers. Thorough understanding of the importance of the digital ecosystem to drive traffic, engagement, and conversion in a digital-first omni-channel world. Proficient with social media platforms, Google Analytics, Adobe Creative Suite, and Blackbaud NetCommunity (email deployment platform)- Provide a wealth of experience and knowledge working in an agile environment leading and collaborating with several multi-disciplinary teams to deliver high-impact, quality products and projects- Dynamic communicator with 8 years of experience working with a variety of different industries from financial, nonprofit, and client services; takes advantage of innovative marketing opportunities and programs to effectively reach out to target audiences- Enthusiastic learner who stays ahead of the curve on new trends and development within the industry to guide her team with cumulative advantage- Strong organizational skills and attention to detail allows me to successfully program manage 5 weekly flyers at different stages of production at the same time- Delivers exceptional customer experiences using effective complaint resolution approaches with strong technical CRM application background
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