Angela Welle
Improving customer and digital experience in government
- Role
- Senior Manager at Deloitte
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Angela Welle
Experienced senior-level manager with a 13+ year demonstrated history in the management…
Experience
Senior Manager
Jul 2012 — Present
Angela works in Deloitte Consulting’s Government and Public Services practice, offering Customer Strategy and Design for state government clients. During her time at Deloitte, she has helped elevate the human experience through digital transformation for over 20 federal agencies, 6 state governments, and 7 countries. She is focused in strategy consulting, human-centered design, citizen/resident experience, digital government transformations, ethnographic field research, service design for large IT systems, executive facilitation and workshops, and vision development. Sample Deliverable:
Education
Audencia
Summer Program, International Business
2004 — 2004
USAF Air Command and Staff College
Graduate Certificate
2007 — 2009
William & Mary
Master of Business Administration (MBA) from the Mason School of Business, Global Strategy & Corporate Social Impact
2010 — 2012
The Ohio State University
Bachelor of Science in Business Administration (BSBA) from Fisher College of Business, Marketing & International Relations and Diplomacy
2002 — 2006
Skills
- Data Analysis
- Economics
- Public Policy
- Business Strategy
- Research
- Strategic Planning
- Corporate Social Responsibility
- Emerging Markets
- Building Relationships
- Due Diligence
- Global Business Development
- Strategic Thinking
- Business Intelligence
- Public Speaking
- Networking
- Negotiation
- Federal Government
- Marketing
- Management Consulting
- Policy Analysis
- International Market Entry
- Market Entry
- Strategy
- International Relations
- Strategic Communications
- Government
- Management
- Program Management
- Leadership
- Human-Centered Design
- Design Thinking
- Customer Experience
- Team Leadership
- Facilitation
- Ethnography
- Crowdsourcing
- Design
- Vision Development
- People Development
- Pump Up Sessions
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