Angela Viera
Technical Writing | SaaS Documentation | Content Management | Product Marketing Communications
- Role
- Technical Writer at ACA Group
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Angela Viera
Communications professional with expertise in crafting compelling narratives across technical and marketing domains. Experienced across SaaS, manufacturing, technology, healthcare, construction, professional organizations, and gaming. Technical writing specialization includes:• Tools and platform documentation• SaaS and enterprise software documentation• Hardware technical specifications and manuals• Installation, integration, and configuration guides• Developer documentation• Tutorials and training guides• Quick start guides• Business-facing release notes • UI messaging, alerts, and warnings• UX consistency and continuity• Marketing-technical hybrid content• Customer-facing automated email content• Process flows and diagrams • Localization and global content management
Experience
Technical Writer
Sep 2025 — Present
Support Product Management and ACA\'s ComplianceAlpha RegTech platform solution. ACA Group provides governance, risk, compliance (GRC) advisory services, and technology solutions for financial services firms.
Education
Pfeiffer University
MBA
Poynter Institute
Design Fellow
University of Florida
B.S., Communications
Skills
- Marketing Communications
- Microsoft Word
- Public Speaking
- Management
- Word
- Program Management
- Technical Writing
- Editing
- Powerpoint
- Creative Direction
- Microsoft Office
- Spanish
- Healthcare
- Project Management
- Adobe Creative Suite
- Business Process Improvement
- Event Marketing Strategy
- Vendor Management
- Insurance
- Cross-Functional Team Leadership
- Marketing Strategy
- Internal Communications
- Strategy
- Spanish-Speaking
- Content Management
- Strategic Communications
- Visio
- Newsletters
- Marketing
- Copywriting
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