Angela Mosier
“When you focus on problems, you’ll have more problems. When you focus on possibilities, you’ll have more opportunities.”
- Role
- Information Technology Support Manager at VINCI Construction
- Location
- Sanford, FL, US
- LinkedIn followers
- 500 followers
About Angela Mosier
IT Manager: Business Continuity, Disaster Recovery, Enterprise Risk Management, Identity Management & Access Administration, Network Security, Information Assurance, Audit & Compliance, Governance, Network & Server Infrastructure, and Project & Team Leadership expertise.A strategic IT leader with \' enterprise-level experience in planning, development, continuous improvement, strategic implementation, integration and execution of Security & Risk Management, Business Continuity and Crisis Management solutions.Easily navigate a dynamic and sometimes ambiguous environment. Take the projects that are messy; dig in, manage expectations, document and influence productivity. Deep healthcare Information Security background.* ITIL Certified* Six Sigma Green Belt Training* Network Specialist & Ken Blanchard Situational Leadership Training* Microsoft Certified Professional* Strong Technology ProfileSpecialties: Program Development & Implementation, Process Improvement, Root Cause Analysis & Resolution. Developing Business Resiliency, Compliance Issues, Global Security Audits & Initiatives, Full Project Lifecycles Transparent Reporting, Merger & Acquisition Centralization, Talent Recruitment & Management, Technical Documentation, Large-Scale Project Management, Internal/External Client & Vendor Relations, Technology Integration & Training
Experience
Information Technology Support Manager
Apr 2024 — Present · Winter Park, FL, US
Driving transformative IT initiatives across East Coast operations. Led implementation of a cloud-based soft phone solution saving thousands monthly. Spearheaded ITSM platform upgrade with key metrics and training adoption. Managed enterprise migrations, team accountability via JIRA, and cross-functional projects. Guide local and remote teams with ITIL focus and career development. Strategic oversight of procurement and vendor relations.
Education
ISACA
CISM
2021
Benchmark Learning
CISSP Training
Globe College - Oakdale, MN
Network Specialist Program
ISACA
CISSP
2018
Skills
- Tcp/Ip
- Customer Service
- Servers
- Itil
- Network Security
- Visio
- Internet Protocol Suite (Tcp/Ip)
- Leadership
- Disaster Recovery
- Business Impact Analysis
- Networking
- Business Strategy
- Troubleshooting
- Business Development
- Security Operations
- Business Process Improvement
- Active Directory
- Unix
- Windows Server
- Information Security
- Technical Support
- Risk Management
- Business Continuity
- Security Incident & Event Management
- IT Governance
- Process Improvement
- Microsoft Exchange
- Sharepoint
- Business Recovery Planning
- Security
- Enterprise Architecture
- Business Continuity Planning
- Requirements Gathering
- Identity Management
- Project Management
- Process Flow Documentation
- Technical Operations
- Citrix
- Staff Development
- Information Technology
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