Angela C.
Senior Analyst, IT Business Systems
- Role
- Senior Analyst, IT Business Systems at PDS Health
- Location
- Costa Mesa, CA, US
- LinkedIn followers
- 500 followers
About Angela C.
Expert process and systems analyst, solution designer, and Agilist with a 10+ years experience improving human/machine processes using orchestration, automation, and artificial intelligence. Specialties: using available tools to create efficiencies, prototyping, stakeholder management. Data profiling, cleanliness, and migration.
Experience
Senior Analyst, IT Business Systems
Apr 2020 — Present · Orange County, CA, US
Process orchestration solutions for enterprise transactions and data synchronization serving over offices and internal customers. Built in-house solutions in Pega automating transactions to/from iCIMS, Workday, Salesforce, ServiceNow, Epic. Product offerings include an office location management solution, and team member lifecycle updates to Epic. Verticals include recruiting, human resources, dental and medical credentialing, clinical contracting, office ownership lifecycle, location lifecycle, ITSM, and project governance.
Education
Loyola University of Chicago - Quinlan School of Business
Masters of Science, Information Systems Management
Michigan State University
Bachelor of Arts, Social Science Teaching / General Science Minor
School of the Art Institute of Chicago
Adult and Continuing Education and Teaching
Northwestern University - Kellogg School of Management
Information Technology Project Management
Skills
- Data Warehousing
- Data Cleaning
- Customer Service
- Customer Satisfaction
- Test Scripts
- Business Process Improvement
- Access
- Healthcare
- Data Profiling
- Supply Chain Management
- Wireless
- Requirements Gathering
- Microsoft Office
- Software Development Life Cycle (Sdlc)
- Risk Analysis
- Office Equipment
- Visio
- IT Project Lifecycle
- Cross-Functional Team Leadership
- Agile & Waterfall Methodologies
- Business Analysis
- Scrum
- Leadership
- Manufacturing
- Vendor Management
- Contract Negotiation
- Pegasystems Prpc
- Facilitation
- Business Process Mapping
- Telecommunications
- Troubleshooting
- Appian Bpm
- Crm
- Recruiting
- Jira
- Process Flow Documentation
- Technical Training
- User Acceptance Testing
- Relational Databases
- Requirements Management
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