Angela G.

Principal Content Designer @Zillow

Portland, ME, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2024 — Present

Principal Content Designer @Zillow

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I lead high-impact content strategy projects across Zillow’s shopping experiences to strengthen trust and engagement through clear, evidence-based communication.A few highlights:• Push Content System — Designing and testing product communication strategies that improve engagement and are now scaling across orgs.• AI Content Strategy Foundations — Defining Zillow’s content approach to AI-powered search experiences, establishing principles and guidelines.• Messaging Frameworks — Creating frameworks that unify compliance with best practices for UX writing, helping thousands of users navigate high-friction moments with confidence.

EDUCATION

N/A

Hampshire College

BA, Creative Writing, Literature

2013 — 2015

Stanford University

Master of Arts (M.A.), Education

N/A

Conversation Design Institute

Intro to Conversation Design

N/A

University of Iowa

MFA, Nonfiction Writing

N/A

UX Content Collective

AI Content Evaluation, AI Content Design Ethics

SKILLS

CopywritingInformation DesignWeb DesignSketch AppGrammarEditingUser ResearchCssUser Experience DesignPsychologyPublicationsInterviewingWritingSocial MediaResearchWeb Interface DesignContent ManagementMemoirQualitative ResearchWeb ContentTechnical WritingUser Interface DesignHtmlWordpressCopy EditingDesign ThinkingPublishingParticipant ObservationAdobe Creative SuiteStorytellingHigher EducationCommunicationPhotoshopEditorialBloggingCreative WritingUser ExperienceContent StrategyProofreadingNeeds Analysis

ABOUT ANGELA G.

I’m a principal content designer who uses language to design clarity, trust, and understanding across complex systems.At Zillow, I lead content strategy projects for search and shopping experiences and help shape the next generation of AI-powered design from scalable content systems that improve engagement to frameworks guiding effective, human-centered use of AI.My current focus areas of AI content design, content systems strategy, and model design build on a foundation in UX writing, experimentation, and content frameworks.

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Angela G. — Principal Content Designer at Zillow in Portland, ME, US | Unifers