Angela Ferguson
Senior Technical Content Developer @Dayforce
Signup · Get unlimited contacts
WORK HISTORY
Senior Technical Content Developer @Dayforce
Toronto, ON, CA
EDUCATION
University of Technology Sydney
Bachelor of Management, Bachelor of Arts, Tourism and International Studies
George Brown Polytechnic Continuing Education
Technical Writing Certificate [in progress], Professional, Technical, Business, and Scientific Writing
George Brown Polytechnic Continuing Education
Editing Certificate, Technical Writing and Editing
SKILLS
ABOUT ANGELA FERGUSON
Angela is a technical writer and editor with over 7 years of experience in planning, writing, and editing documentation for diverse internal and external audiences.Some of the types of documentation she has worked on include- Release notes- User and administrator guides- Training handbooks- Internal processes and procedures- Business requirement specifications- Reports and presentation for senior management- Online help: quick reference guides, troubleshooting and FAQs, starter guides - Announcements and blog postsAngela has experience working with the following tools- MadCap Flare- Atlassian Confluence, Jira- Microsoft Office Suite (Word, Excel, Outlook, OneNote, Visio, PowerPoint)- Knowledgebase Manager Pro- Moodle LMS- SharePoint- TechSmith Snagit
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.