Angela Carpentier
Revenue & Sales Operations Leader | CCaaS/WFO | Salesforce | OEM Partnerships | Driving Scalable Growth
- Role
- Senior Partner Operations Analyst at Verint
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Angela Carpentier
I turn complex revenue operations into streamlined, scalable systems. With 10+ years in Revenue and Sales Operations and deep expertise in CCaaS/WFO, I partner with engineering, marketing, finance, legal, and sales teams to eliminate friction, align strategies, and drive measurable business outcomes. My specialty: OEM partner relationships and SaaS contract lifecycle management, from negotiations and renewals to long-term growth. I\'m fluent in Salesforce (SFDC) and Salesforce CPQ, and I bring a data-driven mindset to every process I touch. What sets me apart is my curiosity. I\'m constantly asking why — and then building something better.
Experience
Senior Partner Operations Analyst
Mar 2026 — Present · Minneapolis, MN, US
Following Thoma Bravo\'s acquisition of Verint and its merger with Calabrio, my role transitioned to Verint as part of the combined organization.
Education
Minnesota State Moorhead
B.S., Mass Communications Emphasis on Advertising & Public Relations
2008 — 2013
Skills
- Customer Service
- Microsoft Office
- Social Networking
- Adobe Creative Suite
- Social Media
- Public Speaking
- Money Handling
- Account Management
- Customer Retention
- Time Management
- Sales
- Client Relations
- Key Account Management
- Promotional Solutions
- Email Marketing
- Sales Support
- Sales Operations
- Salesforce.com
- Sales Administration
- Powerpoint
- Sales Process
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