Angela Yeager Jones
Vice President of Customer Success @Medicom Technologies Inc.
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WORK HISTORY
Vice President of Customer Success @Medicom Technologies Inc.
EDUCATION
University of Alabama at Birmingham
Masters, Science Biomedical Engineering
Dickinson College
Bachelor of Science, Biology
SKILLS
ABOUT ANGELA YEAGER JONES
A results-driven leader with a proven track record of fostering customer-centric cultures and aligning cross-functional teams around shared goals. Specializing in building high-performing customer success teams in fast-growing SaaS startups, particularly within healthcare technology, I excel at driving revenue growth, streamlining operations, and enhancing post-sales experiences. With a demonstrated ability to deliver a 95% customer retention rate and 42% ARR growth, I thrive in fast-paced environments, bringing structure and efficiency to high-volume operations. As a recognized culture ambassador, I’m passionate about mentoring teams and promoting operational excellence while exemplifying company values through strong leadership.
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