Angela Vickers
Senior Meetings and Events Manager @Monterey Plaza Hotel & Spa
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WORK HISTORY
Senior Meetings and Events Manager @Monterey Plaza Hotel & Spa
Monterey, CA, US
Expanded leadership expertise through multiple promotions to reach current position. Stabilized services following a COVID-19 furlough period by fully assuming all catering responsibility previously managed by a team of four.
EDUCATION
Monterey Peninsula College
General Studies
ABOUT ANGELA VICKERS
Detail oriented manager adept at coordinating logistics for small- and large-scale events (group meetings, corporate functions, weddings, and social gatherings) to ensure successful outcomes by collaborating with clients regarding needs, interpreting contracts, and facilitating billing. Knowledgeable in upselling techniques to enhance sales. Skilled in administrative operations, including customer service, guest reservations, meeting facilitation, billing, contracts, file management, and data archiving. Proficient in Opera, Salesforce Delphi, Social Tables, and Microsoft Word. Ability to identify client needs, resolve issues, provide excellent service and follow through to achieve goals.
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