Angela Nielsen

About Angela Nielsen

Senior Technical Writer and Editor with experience translating complex technology into clear, user-centered documentation. With a B.S. and M.S. in Technical Communication, I’ve supported organizations ranging from startups to Fortune 500 companies to improve product adoption, reduce support load, and enhance customer experience.I specialize in creating content that makes the complex simple for both technical and non-technical audiences.Expertise- Admin/setup guides, API docs, and training materials- Help center content, user manuals, and release notes- UI/UX copy, microcopy, and video scripts- Style guides, content standards, and governanceStrengths- AI and emerging technology documentation- Collaboration with engineers, designers, and PMs- Developer-focused and API-first content strategy- Mentorship, team leadership, and project management- Writing that builds user confidence and clarityMy focus is always on explaining not just \"how\" something works, but \"why\", helping users feel informed and supported.Giving back matters to me, and I’m proud to support veterans as they turn their military experience into strong civilian resumes. I’m also an advocate for guiding and encouraging those just starting out in tech writing.

Experience

1. Technical Writer Data Centers & Supply Chain

   Google

   Nov 2025 — Present

   Transform complex technical concepts into clear, structured, and accessible documentation tailored to diverse technical and non-technical audiences- Collaborate cross-functionally with engineers, data center technicians, and program managers to ensure documentation aligns with project objectives and end-user needs- Manage multiple concurrent projects in fast-paced, evolving environments while consistently meeting deadlines- Edit, revise, and optimize a wide range of technical and operational materials to ensure accuracy, clarity, and consistency- Navigate ambiguity and shifting priorities, delivering well-structured, high-quality documentation under tight timelines- Coordinate and synthesize input from multiple stakeholders to produce comprehensive supply chain and operational documentation.

Education

• SUNY Polytechnic Institute

  Bachelor of Science (BSc), Professional and Technical Communication

• Rensselaer Polytechnic Institute

  Master of Science (MSc), Technical and Scientific Communication

• Hudson Valley Community College

  Associate of Applied Science (AAS), Professional Communication and Life Sciences

Skills

• Software Development
• Scrum
• Publishing
• Unix
• Enterprise Software
• Instructional Design
• Technical Writing
• Html
• Technical Leadership
• Robohelp
• Windows
• Dreamweaver
• Illustrator
• Sharepoint
• Training
• Usability
• Testing
• Css
• Web Development
• Requirements Analysis
• Information Architecture
• Agile Project Management
• Captivate
• Software Documentation
• Sdlc
• Social Media
• Information Mapping
• Visio
• Quality Assurance
• Information Design
• Web Design
• Web Applications
• Web Content Management
• Software Quality Assurance
• Framemaker
• Technical Communication
• Xml
• Content Development
• Manuals
• Editing