Angela L.
Seasoned COO and Vice President focused on building collaborative effective teams
- Role
- Health Services Operations and Implementation Leader at Hinge Health
- Location
- Salem, OR, US
- LinkedIn followers
- 500 followers
About Angela L.
Leveraging 20+ years of experience as a hands-on operations leader, mentor and coach in the Health Plan industry, including TPA and SaaS. I drive business vision and growth. My demonstrated ability to lead diverse teams to new levels in the highly competitive and dynamic industry has earned me the reputation as a champion change agent. Creative, with intense work ethic and drive, I operate with a fierce spirit, relentlessness, and flexibility. Offering experience in all aspects of health plan operations, I have repeatedly analyzed critical business requirements, identified deficiencies, and fulfilled business opportunities to empower organizations.Proven to drive growth, increase presence, and enable unique positioning - a few career highlights include:Hinge Health- Leading Health Services operations and implementation team. Together we created scalable implementation playbook for partnerships reducing implementation from 12-9 months to 3 months. Assisting with GTM strategy and execution management helping to ensure operational readiness happens in parallel. HealthSparq - Championed efforts to reorganize the department by creating a shared service model for operations and a scalable organization, which increased velocity and enhanced efficiency.ATRIO - Established a compliance program based on the 7 elements of an effective plan, which contributed to operational monitoring and addressing internal audit risks. Program oversight for URAC accreditation.Performance Health Technology - Built a decision making framework to empower employees in making decisions, which slashed employee turnover and improved morale.
Experience
Health Services Operations and Implementation Leader
Oct 2020 — Present
Operations and implementation leader building effective, scalable, reliable processes to deliver on all contract requirements from implementation to backend reporting.Building a strong team passionate about the work we do and the mission we embrace at Hinge Health.
Education
Duke University
Executive Leadership Program
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