Angela Gilmore
Project Management
- Role
- Service Delivery Project Manager at Zayo Group
- Location
- Reading, PA, US
- LinkedIn followers
- 500 followers
About Angela Gilmore
I am a highly accomplished project management professional with experience providing…
Experience
Service Delivery Project Manager
Nov 2021 — Present · US
End-to-End Project ownership to include project kick off meetings with stakeholders, scheduling, scope and budget tracking, project management of internal and external team members.• Orchestrate internal and external customer project communication dependencies, timeline, milestones and progress• Provide Service Delivery Performance metrics and analysis to support cross-functional CustomerBusiness Reviews.• Customer ownership and advocacy; the PM provides \'Voice of the Customer\' project feedback• Develop and maintain customer project plans based on contractual requirements and service designs• Budget ownership including monitoring, forecasting and gap closure planning with Outside Plant when applicable.• Perform and oversee daily PM operational tasks working cross-functionally.• Build, maintain, and report operational metrics for end-to-end milestone management.• Manage existing reports and dashboards to provide weekly and quarterly forecasting, metrics and deliverables. Partner with PM teams to identify new metrics and tracking to drive improvements• Communicate and coordinate plans and strategies with other functional areas including sales, product, engineering, procurement, network operations and field operations
Skills
- Telephony
- Sip
- Mpls
- Managed Services
- Multiprotocol Label Switching (Mpls)
- Wide Area Network (Wan)
- Voip
- Data Center
- Ip
- Unified Communications
- Ethernet
- T1
- Wan
- Telecommunications
- Sip Trunking
- Co-Location
- Lan-Wan
- Voice Over Ip (Voip)
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