Angela G.
Collections Specialist @Enova International
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WORK HISTORY
Collections Specialist @Enova International
Chicago, IL, US
EDUCATION
Lindenwood University
B.A, Business Administration and Marketing; International Marketing/ German Studies
Hickey Business College
Associate of Arts - AA, Legal Assistant/Paralegal
Hickey College
Associate of Arts - AA, Legal Assistant/Paralegal
ABOUT ANGELA G.
Reinforcing client relations and driving successful resolutions. My role requires a deep understanding of customer service dynamics and the ability to navigate complex financial discussions with empathy and effectiveness. AI augmented software and algorithms in the workplace (virtual environments)is my latest venture - currently applied for certification through Google AI augmentation in the workplace and awaiting my start date Currently experienced with AI assisted QA tools across various platforms Previously, as a Flex Supervisor at Conduent, I honed my skills in KPI growth strategies and team mentorship. Collaborative efforts contributed to significant performance enhancements and the professional advancement of advisors, underscoring my commitment to fostering a culture of continuous improvement and excellence.
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