Angela Douglas

About Angela Douglas

As the sole departmental Instructional Training Designer/Developer for a new large-scale Software Development Project. Earned a 5-Star award for saving the corporation more than $150k in 3rd party vendor development and design fees. I am a seasoned, highly credible Program Manager & Business Strategist with far-ranging technical and leadership expertise and proven success in managing all phases of multi-million-dollar projects and operations, from initiation, planning, execution, monitoring, and delivery.I am based in the Memphis, TN area where I have maintained ownership in commanding and driving end-to-end lifecycle of complex, multi-year, large-scale, enterprise-wide projects.I completed my Master of Business Administration in 2019 and am well-versed in several technical tools and applications which I have used to steer programs with the Fortune 500 logistics company FedExColleagues would describe me as a solution-focused, driven, and a strategic Program Manager who can be relied on to drive the entire Software Development Life Cycle (SDLC), including planning, gathering software/technical requirements & specifications, design, development, acceptance criteria, data flows, testing, deployment, and maintenance.Key Skills: Instructional Design | Project Management | Strategic Planning Framework | Technical Program Management | Business Trends Analysis | Program Portfolio Management | Agile Implementation (SAFe, Agile, Waterfall)| Program Performance Monitoring | Resource Management | Stakeholder Management | Training & Development | Contract Management Financial Management | Project Risk Identification | Risk Management| Project Scheduling | Stakeholder Communication | Financial Analysis & Projections | Product Development | KPI Monitoring | Strategic Leadership I look forward to connecting with you here on LinkedIn or at a•••••••@gmail.com.

Experience

1. Program Management Advisor- Safety Management System (Sms)

   FedEx

   Oct 2017 — Present

   I provide technical subject matter expertise in support of the planning, development, and coordination of large-scale programs and projects. Direct, plan, and implement all phases of complex projects across departments and business units according to Six Sigma, Lean and Quality Driven Management (QDM) principles. Perform 5s and Point of Use organization method. The scope of my work involves collecting financial data and key performance indicators, and thoroughly analyzing risks. I excel at identifying hard-to-find risks and issues, and I’m known for devising comprehensive and effective resolutions. As SME in safety, I advise program managers on safety policies, safety risk management, safety assurance, and safety promotion strategies and procedures. I facilitate IOSA/IATA audits and safety risk assessments, and I collaborate with various department heads, vendors, internal/external auditors, and other stakeholders to ensure across-the-board compliance with SOX and vendor risk management controls. Instructional designer and content creator for E-Learning Safety Management System courses.• One recent success was the Safety Expo which I planned and coordinated for 800+ attendees. I was able to deliver the project 30% under budget by combining successful vendor negotiations, diligence in soliciting multiple bids, and creativity in event planning.

Education

• Southwest Tennessee Community College

  Associate of Arts and Sciences (A.A.S.), General Techonlogy/ Aviation

  1996 — 1999

• Southside High School

  Diploma, Mathemetics

  1984 — 1987

• Tennessee Technology Center at Memphis

  Airframe & PowerPlant Certififcate, Airframe Mechanics and Aircraft Maintenance Technology/Technician

  1989 — 1991

• University of Memphis

  Bachelor of Liberal Studies, Journalism/English

  1999 — 2010

• Western Governors University

  Master of Business Administration - MBA, Business Administration, Management and Operations

  2017 — 2019

Skills

• Financial Justification
• Document Review
• Subject Matter Experts
• Uniform Programs
• New Hire Processes
• Airlines
• Organizational Leadership
• Maintenance & Repair
• Airframe
• Aviation
• Standards Compliance
• Corporate Communications
• Cross-Functional Team Leadership
• Hiring Practices
• Faa Certifications
• Liasoning
• Sas Bi Enterprise Guide
• Budget Forecasts
• Roi Justification
• Microsoft Office
• Purchase Requisitions
• Ms Excel Pivot Tables
• Procurement
• Business Decision Making
• Compliance Regulations
• Technical Leadership
• Project Management
• Contract Management
• Project Planning
• Business Process Improvement
• Aircraft
• Technical Advisory
• Purchasing Processes
• Brand Awareness
• Internal Communications
• Commercial Aviation
• Experienced Business Analyst
• Staff Supervision
• Aircraft Systems
• Aviation Regulations