Angela Davenport
Business Development Manager @Starr
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WORK HISTORY
Business Development Manager @Starr
Philadelphia, PA, US
EDUCATION
George Mason University
Bachelor of Arts - BA, Conflict Analysis and Resolution
Sandler Training
Selling Skills and Sales Operations
Northern Virginia Community College
Associate of Science - AS, Art History, Criticism and Conservation
ABOUT ANGELA DAVENPORT
Solutions-driven sales & operations professional with a technical focus on Program, Product, and Partner management. Committed to building long-term consultative relationships, with 17 years in niche leadership roles. Adept at leveraging critical analysis and emotional intelligence to determine successful outcomes and drive results. Savvy ability to identify whitespace opportunities to accelerate product innovation and optimize growth. Logical and strategic when resolving conflict on complex projects. Effective mentor with Key Account Management of Forbes Fortune 200 and CRN\'s Solution Provider 500 top-ranking partners. Experienced with solutions selling, end-to-end service delivery framework and sales of highly regulatory products. Advanced knowledge of extended warranty, accidental damage, and insurance coverages, including backend hardware repair processes. Expert knowledge of hardware lifecycle and market trends for all major manufacturers in a variety of channel segments. Skilled in designing services solutions, navigating market analysis, and aligning GTM strategy with Partner activation. Highly adept with sales enablement for technical solutions selling (device management, break/fix agreements, SLAs, SOWs). Extremely skilled working in and supporting Higher and Lower Education Programs & Product Development. Additional skills in: Channel Partnerships; Sales Enablement; Collaborative Consultations; Rollout Initiatives (DaaS, ITMaaS, SaaS); Bidding Process (RFP, RFQ, RFI, RFS); Product Development; Solutions Selling & Training; Strategic Planning; Go-to-Market & Roadmap Planning; Service Delivery Framework (ITSM, ITIL); Value-Added-Reseller & Distribution Channel; Top-down and Bottom-up Sales Strategies; SWOT Analysis, Executive Briefings; Hardware Configurations; Managed Service Providers (MSP) and Statement of Work (SOW) and Maintenance agreements; Apple Sales and Service Channel; Reseller & Servicer Contracts; Client Onboarding; Lower and Higher Education; Open-to-Buy/ Inventory Management
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