Angela Bresciani

About Angela Bresciani

I am a strategic leader with over 30 years of experience bridging the gap between business-critical imperatives and technical execution. Drawing on a deep-rooted foundation in IT PMO leadership, I thrive on orchestrating enterprise-wide transformations that modernize the tech stack and streamline the revenue engine. By combining a hands-on approach to Agile delivery with a forward-looking IT strategy, I transform high-level executive vision into prioritized, high-impact roadmaps that deliver measurable ROI and sustained operational excellence.In my current role as Senior Director of Customer & Revenue Systems Transformation Delivery, I lead the global Salesforce ecosystem and steer a cross-functional roadmap that integrates Sales, Finance, Product, and Customer Success into a unified, high-performance commercial machine. My focus is on transforming fragmented business processes into scalable systems.Strategic Initiative Driver: Leveraging a deep foundation in PMO leadership and governance to architect and spearhead complex, enterprise-wide application implementations that resolve high-stakes operational bottlenecks. My career is defined by a hands-on Agile transformation, Business Intelligence, and IT strategy. Acting as a bridge to the C-suite, I partner with executive leadership to define, prioritize, and execute high-impact initiatives that translate technical capability into quantifiable strategic value.Pioneering AI & Digital Transformation: Identifying and deploying high-impact AI use cases—including agentic automation and predictive analytics—to drive \"revenue velocity\" and operational efficiency.Architecting GTM Systems: Ensuring a \"single source of truth\" across Sales, Customer Support, Finance, and our Product teams.Core Expertise:Systems & AI: Salesforce Ecosystem (CRM/CPQ/Revenue Cloud), AI Implementation, Enterprise SaaS Roadmaps.Operational Leadership: IT PMO Governance, Global Program Management, and Digital Transformation Principles.Strategic Alignment: Cross-Functional Partnership (Sales, Customer Support & Success, Finance, and Product), Agile Delivery, BI & IT Strategy.Portfolio, Program, Project Management | Mergers & Acquisitions | Divestitures | Cross-functional Team Development | Business Integration | Process Improvement | Budget Management | Risk Management & Root Cause Analysis | Business Strategy, Planning & Execution | Operations Management | Mentoring & Coaching | Organizational Design & Implementation| Change Management

Experience

1. Senior Director, Revenue & Customer Systems Transformation Delivery

   Bottomline

   Jul 2025 — Present

   In this role I lead a high-performing systems team dedicated to overseeing our global Salesforce ecosystem. Beyond Salesforce, I spearhead high-impact strategic initiatives that span the entire business. Whether it’s deploying AI use cases to drive intelligent automation or leading complex application implementations, I ensure our teams have the tools and data integrity needed to scale.Cross-Functional Impact:I partner closely with Sales Operations, Customer Support & Success, Finance, and our Product teams to build a unified \"single source of truth.\" My goal is always to empower our business teams with automated, data-backed workflows that enhance the customer lifecycle and drive predictable growth.

Education

• Questrom School of Business, Boston University

  BSBA, International Business Management and Finance

• Suffolk University - Sawyer Business School

  Master of Business Administration (MBA), Business Management and Information Systems