Angela Batastini

Renewals Support Specialist- Cisco SMARTnet CDW

Role
Renewals Support Specialist at CDW
Location
Chicago, IL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Angela Batastini

I am hoping to network and make meaningful connections with working professionals throughout my career. I have a strong interest in sales, especially in the IT industry.

Experience

  1. Renewals Support Specialist

    CDW

    Oct 2023 — Present

    Served as a trusted advisor to Account Managers and customers, driving renewals for Cisco SMARTnet• Quoted Cisco SMARTnet renewals for 100+ customers quarterly using Cisco Commerce Workspace-Renewals (CCW-R) tool, both reactively and proactively• Forecasted closing dates of renewals by Cisco Fiscal Year Quarters in CDW’s Cisco Quote Automation Tool, keeping it up to date to ensure forecast accuracy• Partner with Account Managers to review Cisco Install Base and Ready Reports, ensuring accuracy of quotes and strategic alignment with customer needs.• Participate in customer-facing calls to go over upcoming renewals and how renewing that coverage would benefit them

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Angela Batastini — Renewals Support Specialist at CDW in Chicago, IL, US | Unifers