Angel Williams
Senior Process Improvement Engineer @Sentara Health
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WORK HISTORY
Senior Process Improvement Engineer @Sentara Health
Leads system-wide initiatives that advance operational performance and patient-centered care. Partners with executive leadership to identify strategic priorities, mobilize cross-functional teams, and deliver sustainable business improvements.• Directs multiple enterprise-level projects improving efficiency, service delivery, and member experience.• Collaborates with senior leaders to translate the voice of the customer into actionable organizational change.• Coaches and develops process improvement professionals, fostering a culture of continuous improvement and accountability.• Facilitates continuous improvement training in problem-solving and innovation, strengthening organizational capability.
EDUCATION
Oklahoma State University
MS
NYU Robert F. Wagner Graduate School of Public Service
Master's degree
DePauw University
BA
ABOUT ANGEL WILLIAMS
I’m a healthcare operational excellence and process improvement leader, accepted into the…
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