Angel Sierra
Information Technology Manager at Elevate
- Role
- Information Technology Manager at Elevate
- Location
- Fort Collins, CO, US
- LinkedIn followers
- 500 followers
About Angel Sierra
Seasoned IT professional, and management specialist with experience in business development, project facilitation, documentation, team management, helpdesk & desktop, Tier 2 technical support, and infrastructure project engineering. MBA graduate with concentration in Management. Bilingual (English/Spanish).Extensive knowledge of IT including work with Azure, Wordpress, Office365 user managemet, VMware, servers, PCs, laptops, tablets printers, scanners, routers, switches, mobile devices, peripherals, alarms, CCTV devices, SW applications, VPN, LAN, WLAN.CAREER HIGHLIGHTS 5+ years of Client User Training 3+ years of Technical Project & Team Management 4+ years as Data Center Facilities and Infrastructure Project Engineering 9+ years of Helpdesk Technical Support/Services (Level 2) 10+ years of Documentation (Policies, Processes, Standards, Procedures, & Guidelines) 4+ years of System Migration/Implementation Project Management & Enterprise-wide System Integration 4+ years of Network Technical Support/Administration 8+ years of Strategic Management & Entrepreneurial Mindset
Experience
Information Technology Manager
Aug 2020 — Present
Education
Universidad Tecnológica de la Mixteca
Engineer's Degree, Computer Engineering
1996 — 2001
Concordia University-Wisconsin
Master of Business Administration (M.B.A.), Concentration in Management
2011 — 2013
Skills
- Staff Training
- Logmein
- Blackberry
- Advertising Management
- Assembly
- Google Apps
- Networking
- Sophos Safeguard
- Sales Management
- Windows Server
- Business Planning
- Acronis True Image
- Business Process Improvement
- Computer Repair
- Computer Maintenance
- Ipad
- Android
- Malwarebytes
- Teamviewer
- Norton Ghost
- Cctv
- Visual Basic
- Trackit
- Delphi
- Vmware
- Ms Project
- Windows Remote Desktop
- Linux
- Wireless Networking
- Microsoft Office
- Project Coordination
- Landesk
- Retail Systems
- Technical Documentation
- 5s
- Help Desk Support
- Virtual Pc
- Mysql
- C++
- Technical Support
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