Angel S.
IT Professional | Customer Success Engineer
- Role
- Customer Success Engineer at Dataminr
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Angel S.
Customer Success Engineer specializing in cybersecurity solutions and threat intelligence…
Experience
Customer Success Engineer
Sep 2022 — Present · Arlington, VA, US
Architect customer security processes and integration requirements into SIEM/SOAR/XDR platform capabilities, eliminating technical bottlenecks and driving threat intelligence implementation success.• Leverage REST API expertise and CTI knowledge to guide enterprise customers through threat intelligence feed adoption and security product deployment.• Conduct quarterly security posture reviews and threat assessments while serving as cross-functional liaison between sales, development, and customer security teams.• Manage customer communications for service requests, product integrations, and implementation project plans while coordinating on-site technical consultations.
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