Angel Rose
Lead Senior Business Analyst @Newrez
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WORK HISTORY
Lead Senior Business Analyst @Newrez
OCR Liaison, Product and Project Owner• Owner of all projects involving document classification and data extraction using OCR, AI and Machine Learning with a current document library exceeding 500 document types and page volume up to 25M pages per month.• Document repository mapping administrator working closely with the OCR vendor representative, all levels of management and business focus groups.• Document research, business consulting, OCR vendor management including weekly status meetings, release scheduling, requirements gathering, testing, and support. • Oversight of the offshore team including ongoing training for document classification and data extraction, SLA monitoring and staffing model updates.• Ongoing issue resolution and maintenance of document classification rules.• Project owner and admin of the classification issues log for document types requiring code updates and scheduled releases throughout the year.• Project owner and admin of all Investor Document Bundle templates.ACHIEVEMENTS: Increased document classification automation rates by 5% in 2023 to reach 90%. Offshore staff has reduced by 50% the past two years as a result of increased automation and staffing models forecasting downward trends in the industry. Indexing SLA’s consistently meet or exceed the goal 98% of the time. Assumed the role of OCR liaison of all OCR related items including new document requests, mapping changes, data extraction, document recognition enhancements, document indexing issue resolution and indexing training. Assigned all data extraction projects to clear audit findings, provide data for research, and ongoing processes such as Automated Conditions Clearing for UW. Determined methods to identify documents that require code updates including reviewing the OCR output.res files, reports and metrics. Accredited with consistently meeting the machine learning and document accuracy goals as a result of code updates and system enhancements.
EDUCATION
Texas Woman's University
Bachelor of Science - BS
Texas Woman's University
Bachelor of Science (BS), Dietetics/Dietitian
ABOUT ANGEL ROSE
I’m a results‑driven leader with 20+ years in Business Analysis, Project Management, and…
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