Angel P.

Lead Support Engineer

Role
One Customer Voice (Ocv) Feedback Lead, Teams for Education at WaferWire Cloud Technologies
Location
Tampa, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Angel P.

Over 20 years of experience providing technical support at various levels. I am a highly organized and friendly professional, able to establish long-term positive and fun relationships with clients, co-workers and outside resources. Motivated self-starter; able to spark interest and take initiative; a decision-maker wiling to implement new ideas.

Experience

  1. One Customer Voice (Ocv) Feedback Lead, Teams for Education

    WaferWire Cloud Technologies

    Jun 2025 — Present · Redmond, WA, US

    Vendor change) Duties and roll carried over from Tech Mahindra to WaferWire.Data analyst role collecting feedback from EDU tenants regarding Microsoft Teams Education. Worked with PMs in providing them data for Teams engineers to better assist with improvements and changes for the Teams Education platform.

Education

  • Itt-Technical Institute

    Associate’s Degree, Computer Networking Systems Technology

    2000 — 2002

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Angel P. — One Customer Voice (Ocv) Feedback Lead, Teams for Education at WaferWire Cloud Technologies in Tampa, FL, US | Unifers