Angel C.
- Role
- Associate i, Customer Care Rep at Continuum Global Solutions
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Angel C.
I have a demonstrated history of not only working in the telecommunications industry, but…
Experience
Associate i, Customer Care Rep
Dec 2019 — Present · Remote-Raleigh-Cary, NC, US
Responsibilities)-Reach daily quota of outbound calls to members who have questions and/or problems they need addressed-Receive inbound calls from prospects and members, address any problems they may have-Assist agents, through web chat, within company with questions on how to assist other prospects and members-Assist members with the onboarding process with their respective clients.(Accomplishments)-Developed better work ethic and time management by meeting deadlines and daily quota-Obtained better communication skills by speaking with prospects and members daily-Consistently remained in the top ten of performers out of over forty agents on my team-Developed problem solving skills.
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