Aneh B.

Technical Account Manager @Amazon Web Services (AWS)

Montreal, QC, CA

Cloud Strategy & Architecture: Delivered architecture reviews and readiness assessments based on the AWS Well-Architected Framework, improving workload reliability and compliance.Cost Optimization: Designed and implemented cost optimization strategies, helping customers reduce AWS spend by up to XX% while maintaining performance.Customer Engagement: Built trusted relationships with C-level executives and technical teams, tailoring solutions through strategic discussions, regular touchpoints, and business reviews.Operational Excellence: Developed and shared best practices, runbooks, and playbooks, enhancing automation, scalability, and security across customer environments.Customer Advocacy: Acted as a voice for the customer, influencing AWS product roadmaps and coordinating escalations to quickly resolve critical issues.Proactive Monitoring: Continuously monitored workloads, identified risks, and recommended optimizations that improved performance and system availability.