Andrew Turner
Concentrix Limited Company
Peterborough, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@Concentrix Limited Company
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EDUCATION
2005 — 2006
The Open University
Distinction, Certifciate in call centre Operations
SKILLS
Employee TrainingTeam ManagementVirtual Contact Centre DesignBusiness IntelligenceService DeliveryCustomer ExperienceOptimisingPerformance AnalysisBusiness DevelopmentAccount ManagementProject DeliveryIntegrationProject PlanningChange ManagementOperational OptimizationContact CentreSenior Resource Planning ManagementContact CentersPerformance ManagementWorkforce ManagementEnterprise SoftwareIntelligent AgentsCall CenterBusiness PlanningConsultative SellingTraining & DevelopmentCtiStakeholder ManagementProject ManagementTeam LeadershipBusiness Process ImprovementBusiness TransformationOutsourcingBusiness AnalysisLeadershipConsultancyCapacity PlanningGenesys Wfm ExpertCrmWorkforce Optimization
ABOUT ANDREW TURNER
Experienced Omni-Channel CCaaS Specialist, CXaaS Solutions Consultant and PM. with…
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