Andy Wang
Technology Team Lead @lululemon
Signup · Get unlimited contacts
WORK HISTORY
Technology Team Lead @lululemon
Mississauga, ON, CA
Led the end-to-end incident lifecycle, ensuring timely resolution and minimal business disruption.Provided technology support across enterprise systems, retail platforms, and internal applications.Streamlined escalation workflows and improved support documentation to increase efficiency.Mentored team members and promoted a collaborative, solution-focused culture.Successfully reduced mean time to resolve incidents by 15-20% YOY by streamlining escalation workflows and communication practices.Supported multiple large-scale technology projects, ensuring smooth deployment with minimal impact to end users.
EDUCATION
Ryerson University
Bachelor’s Degree, Bussiness Management - Marketing Major, Human Resources Minor
SKILLS
ABOUT ANDY WANG
Technology Team Lead
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.