Andy Stuart-William
Head of Proposition & Strategy (Darwin) @Mercer
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WORK HISTORY
Head of Proposition & Strategy (Darwin) @Mercer
London, GB
Leading the proposition, innovation and strategic development of the market leading employee benefit SaaS platform that serves eight of the top ten technology companies around the globe. With over 3 million platform users around the world. The role incorporates: • Defining and designing the Darwin Proposition Portfolio focused on new business opportunities.• Developing and delivering actionable market intelligence and insights.• Conducting in-depth analysis of markets, clients, end users, distribution channels, and emerging technologies.• Leading engagement communications to drive understanding of Darwin Product Propositions among colleagues and clients.• Integrating the Propositions Function into business operations within the newly established CPO function.
SKILLS
ABOUT ANDY STUART-WILLIAM
I am an innovative customer advocate with extensive experience in both private and public financial services. My strengths lie in developing and delivering market-leading propositions, leveraging fintech and digital solutions to enhance customer experience and drive business growth. I have expertise in regulatory compliance, including Consumer Duty and Conduct Risk, and have successfully shaped policy and strategy in collaboration with UK and European regulators. My approach ensures robust risk management while enabling innovative product, proposition and platform development. With strong communication, influencing, and relationship management skills, I lead and mentor high-performing teams and foster effective partnerships across organisations. My unique blend of business acumen, regulatory insight, and creative thinking allows me to deliver market leading, compliant, customer-focused solutions.Core Skills• Proposition & Product Development: Creating and managing innovative compliant solutions.• Platform & Fund Leadership: Developing scalable, regulatory-aligned platform and fund propositions.• Conduct Risk & Consumer Duty: Embedding robust risk frameworks and Consumer Duty principles.• Policy & Strategy: Shaping strategies that balance compliance, innovation, and business growth.• Project Leadership: Delivering complex projects and leading cross-functional teams.• Fintech & Digital Innovation: Applying fintech to enhance customer experience and efficiency.• Stakeholder Management: Building strong relationships with partners and regulators.• Customer Communication: Designing clear, engaging, and compliant communications.• D2C & B2B Marketing: Driving growth through targeted marketing strategies.• Team Leadership: Mentoring high-performing, innovative teams.
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