Andy Ondich

About Andy Ondich

I am a former reporter, copy desk editor, breakfast cook, public relations specialist…

Experience

1. Security Manager

   Live Nation Entertainment

   Apr 2019 — Present · The Pavilion at Star Lake, PA

   Senior security manager collaborating with senior leadership and department managers to create a once in a lifetime fan experience. • Restructure security checkpoints and ticket gates to dramatically improve guest access, setting venue throughput records. • Develop security awareness training and customer interaction programs to identify and de-escalate or resolve potential or likely security incidents, and effectively reduce negative interactions with fans by implementing positive interaction and support modelsLead scheduling, deployment and operational logistics to assure sufficient and efficient security post and operations organization.• Optimize security force operations and coordinate staff assignments and re-deployments, increasing operational efficiencies relative to event attendance. • Reorganize security force hierarchy, delegating and supporting training at supervisor and area director levels, improving continuing officer training and development. Liaise with police, constable and EMS authorities to coordinate legal, regulatory and medical response and support.• Coordinate constable support at security checkpoints and ticket processing gates.• Dispatch police response through on-site combined venue and remote 911 communication center.

Education

• Slippery Rock University of Pennsylvania

  BA