Andy McLaren
Wellbeing Support Specialist (John Lewis & Waitrose) @John Lewis Partnership
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WORK HISTORY
Wellbeing Support Specialist (John Lewis & Waitrose) @John Lewis Partnership
Boosting employee wellbeing & lowering absenteeism through personalised support and holistic wellness plans.+ Delivered tailored emotional, social, health, and financial support to 2,500+ Partners (employees), as part of the JLP Employee Assistance Programme (EAP).+ Successfully managed complex cases requiring ongoing support, with a 100% satisfaction rating (as measured by internal surveys).+ Streamlined internal Death-in-Service process, improving productivity and reducing risk+ Redesigned the Partnership’s mediation process in response to a business-wide policy change, ensuring seamless handovers between departments+ Implemented a CPD offer for internal ACAS-trained mediators to ensure consistency and quality in delivery+ Developed and delivered engaging resilience and stress management workshops, equipping managers and employees with coping mechanisms for stress and adversity.
EDUCATION
University of Southampton
Bachelor of Arts (BA), Geography
SKILLS
ABOUT ANDY MCLAREN
As a Certified Coach and Wellbeing Specialist, with over a decade’s experience developing senior leadership and management talent in the John Lewis Partnership, I help individuals navigate life\'s challenges.Slowing down, trusting our intuition and living with intention can ultimately help us live with greater ease, deepening our connection to ourselves and those around us. And when we thrive, our impact grows exponentially. Experience includes: Mindfulness, Stress Management, Mental Health Support, Crisis Intervention, Cultural Sensitivity, Change Management, Wellbeing Initiatives, Employee Assistance Programme, Money Guidance (City & Guilds)
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