Andy MacRae
Service Operations Manager @NatWest
Edinburgh, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2025 — Present
Service Operations Manager @NatWest
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Edinburgh, GB
SKILLS
Business RequirementsUser Acceptance TestingProject ManagementManagementSix SigmaPrince2System DeploymentCrmItilBusiness ProcessSolution ArchitectureInfrastructureService DeliveryBusiness AnalysisPmoLeadershipProcess ImprovementGovernanceBusiness Process ImprovementService ManagementVendor ManagementDisaster RecoveryBankingRisk ManagementTeam ManagementIT Service ManagementChange ManagementVisioIncident ManagementRequirements GatheringBusiness Process MappingStakeholder ManagementProject DeliveryContinuous ImprovementNetwork SecurityIT ManagementResource ManagementCustomer Relationship Management (Crm)IntegrationProject Portfolio Management
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