Andy Hatcher
Implementation Manager at isolved
- Role
- Implementation Manager at isolved
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Andy Hatcher
Energetic, highly successful, Management Executive who has proven success over multiple…
Experience
Implementation Manager
May 2021 — Present · Canton, GA, US
Responsible for executing all strategic activities related to transitioning new clients on to iSolved People Cloud.• Manage up to 45 active projects to implement all services on the HCM platform• Assisted the CEO in successfully transitioning the entire organization from PayPro to isovled during an acquisition. Met with employees to share personal experiences and a wider understanding of the process to maintain morale during the process.• Awarded isolved’s Super Leader Award after only 7 months with the company, for leadership during the transition and influence on piers since joining the team.• Lead the organization with an NPS score of 82 with the highest number of survey responses • Spearheaded initiatives to streamline organizational processes, resulting in an 18% increase in operational efficiency• Supervise a team of Implementation Specialists. Adept at fostering a collaborative work environment, providing coaching and feedback, and driving continuous improvement
Skills
- Mortgage Lending
- Call Centers
- Branch Management
- Healthcare Industry
- Member Relations
- Retail Banking
- Loans
- Training
- Credit
- Commercial Banking
- Human Resources
- Coaching
- Billing Process
- Retail
- Banking
- Risk Management
- Microsoft Office
- Sales
- Commercial Lending
- Leadership
- Consumer Lending
- Customer Service
- Sales Management
- Team Building
- Management
- Hippa
- Health Insurance
- Microsoft Excel
- Business Process Improvement
- Small Business Lending
- Process Improvement
- Payroll
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