Andy Coghlan
Board Trustee @SWGfL
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WORK HISTORY
Board Trustee @SWGfL
Exeter, GB
In my role with South West Grid for Learning, I focus on driving digital customer engagement and strategic marketing initiatives to ensure children benefit from technology safely. By implementing product ownership frameworks and evolving our marketing strategy, I successfully adapt to funding challenges while enhancing our service offerings.
EDUCATION
University of Gloucestershire
CIM Diploma, Marketing
Swansea University / Prifysgol Abertawe
BSC Hons II(i), Statistics
SKILLS
ABOUT ANDY COGHLAN
CX STRATEGY empowers enterprises to transform customer experiences and unlock commercial value through innovative use of customer journey mapping, data, and emerging technologies. As Founder, my focus is on leveraging customer-centric strategies to drive digital growth, incubate new business capabilities, and deliver measurable results. My passion lies in enabling organisations to prioritise initiatives that deliver the highest impact through data-driven insights and AI-driven solutions. CUSTOMER REVIEWS EXPERT partners with businesses to enhance their online visibility and sales by optimising online reviews and boosting search engine performance. From aggregating reviews to achieving ratings in Google search results, our efforts prioritise simplicity and effectiveness. With over 25 years of combined experience across these ventures, I remain committed to helping organisations thrive by bridging the gap between innovative solutions and tangible growth opportunities.
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