Andy Byrd

Team Building/Leadership | Sales Management | Business Development | Strategic Planning | Project Management | Contract Negotiations/Management | Process Improvement | Recruiting, Training, Mentoring | Consulting

Role
Operations and Customer Service Manager at New York Life
Location
Roanoke, VA, US
LinkedIn followers
500 followers

About Andy Byrd

I am a leadership enthusiast and relationship builder. I enjoy building and leading teams to accomplish exceptional results. I am a performance-driven, multi-faceted, take-charge sales and account management professional with a proven track record of enhancing and diversifying revenue pipelines, translating client relationships into long-term revenue growth, and building win-win customer partnerships. I consistently leverage strong account management skills, business account development, project management and relationship building expertise to successfully facilitate significant and sustainable account growth. I demonstrate outstanding leadership, communication and interpersonal skills combined with a highly data-driven, strategic, and big-picture mindset. My background includes managing end-to-end sales cycles, leading teams of sales and contract specialists, and creating a high-performing culture of continuous improvement and operational excellence. My professional experience also includes: Government Contract Management (Department of Navy, and Commonwealth of Virginia) Management/Financial Consulting Nonprofit Executive Leadership Public Speaking Performance Management Higher Education Teaching/Administration

Experience

  1. Operations and Customer Service Manager

    New York Life

    Feb 2024 — Present · Roanoke, VA, US

    Lead the operations and service team to support our external and internal customers.

Education

  • Emmanuel University GA

    A.A., Business Administration

  • Radford University

    B.S., Business Administration

  • University of Georgia - Terry College of Business

    M.B.A., Finance

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Andy Byrd — Operations and Customer Service Manager at New York Life in Roanoke, VA, US | Unifers