Andy Thorburn
Operations Director @Return on Investment Ltd
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WORK HISTORY
Operations Director @Return on Investment Ltd
Nantwich, GB
As Operations Director at a leading outsourced agency, I drive operational excellence across diverse client campaigns that integrate people, technology, and marketing solutions. My core focus is on building and sustaining a high-performance culture while maximising efficiency and effectiveness across hybrid, SLA-driven projects.I oversee the end-to-end delivery of complex outsourced solutions through 1st and 2nd level line management, aligning cross-functional teams and leveraging multiple Salesforce environments to meet and exceed varied client KPIs. With a strategic mindset and hands-on leadership, I ensure seamless execution, continuous improvement and all this in environment people love to work in.
SKILLS
ABOUT ANDY THORBURN
Experienced Sales/Operations Director with a demonstrated history of working in the marketing and advertising industry. Skilled in Microsoft, Customer Service, Account Management, Sales, and Business-to-Business (B2B).
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