Andy Roberts
Learning and Development Consultant @Illuminate Learning Ltd
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WORK HISTORY
Learning and Development Consultant @Illuminate Learning Ltd
Milton Keynes, GB
Designing and delivering engaging training programmes for Microsoft technologies, including advanced sessions on Copilot, M365 applications, and AI adoption strategies.• Facilitating webinars and workshops for diverse audiences, ensuring complex concepts are explained in clear, practical terms.• Collaborating with partners and clients to tailor learning solutions that drive adoption, optimise licensing, and maximise ROI on Microsoft 365 investments.• Developing high-quality learning materials and resources, leveraging analytics to measure impact and continuously improve programme effectiveness.• Acting as a trusted advisor on change management and digital transformation, aligning training initiatives with organisational goals.
EDUCATION
University of Staffordshire
BA, Marketing
ABOUT ANDY ROBERTS
An accomplished IT Professional with 18+ years of experience working for technology organisations, consulting, educating and supporting customers and partners across the EMEA region.A popular and supportive employee and people manager who takes great pride in helping employees develop to meet their full potential. An excellent written and oral communicator, with a logical and analytical mind. Always looking for opportunities to improve business processes and procedures and to resolve problems. Comfortable delivering training courses, presentations and reports to colleagues and customers at all levels of the business.Strong customer service values and a belief that building trust and respect from your customers and peers is key to developing successful, long-term relationships.
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